Log in to the Customer Portal, and click License Management > License Management.
Click Copy to Clipboard to copy the unique machine key.
Upload the Deactivation file when prompted, and confirm that you want to deactivate the products.
Select one of the products you are deactivating, and click Manually deactivate this license.
On the computer with Internet access, log in to the Customer Portal, and click License Management > License Management.
Transfer the deactivation file to a computer with Internet access.
The DeactivationReceipt.txt file is saved to a Downloads folder specified for your user profile in the browser.
Select the licenses, and click Deactivate.
You can still access historical data on the deprecated server. Your license is now activated on the new server, and your deprecated server is now unlicensed and no longer gathers data.
Aws license manager activation key#
Enter the activation key from the Customer Portal, complete the registration form, and click Activate.
Select the product, and click Activate.
On the new server, open the SolarWinds Platform Web Console, and click Settings > All Settings > License Manager.
On the SolarWinds Platform server, open the SolarWinds Platform Web Console, and click Settings > All Settings > License Manager.
These steps apply to all SolarWinds Platform products, including Additional Polling Engines and Additional Web Servers and assumes you have already installed your SolarWinds products on the new computer.ĭo not use the stand-alone License Manager tool for any SolarWinds Platform that you have licensed through the SolarWinds Platform Web Console, including Additional Polling Engines and Additional Web Servers. Deactivate the temporary license before activating your license on the new server. If your migration period extends beyond your evaluation, contact your sales representative for a temporary key. See the SolarWinds Migration Guide for more information about moving SolarWinds Platform products.ĭuring the migration period, you can use the evaluation license on the new server. For example, if you buy new hardware for your SolarWinds Platform server, you must migrate your licenses from the decommissioned server to the new server. You must migrate your licenses if you need to move your main polling engine or SolarWinds Platform server from one computer to another. This topic applies to all SolarWinds Platform products.
View All Application Management Products.
View All IT Service Management Products.
Customer Success with the SolarWinds Support Community.
Installing Server & Application Monitor.
Aws license manager how to#
How to Install NPM and Other Orion Platform Products.
Upgrading From the Orion Platform 2016.1 to 2019.4.
Upgrading Your Orion Platform Deployment Using Microsoft Azure.